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#1 Re: General matters » Error code 266 at file dedup-in.c » 2022-03-31 23:44:37

I'm having the same issue on ESX 7.0.2 which is ok on your compatibility list. XSI was working fine on 2 hosts, and the jobs have all been throwing the same error for the past 3 days. Any hints as to what the issue could be? ls -la /dev/disks/ returns the following:

Thanks for your help

#2 Re: General matters » 'Preparing to execute job'...forever » 2022-03-31 23:37:37

Well... what an odd answer. No offense, but you can't offer a product (which I paid for), advertise it as having a GUI and then tell me the GUI isn't reliable and I need to be a ESX CLI expert.
You acknowledged I'm not the only one having this issue. I've used the XSI GUI for years, and yes, I rely on it, and it's been mostly working fine. Again, when you say "your (c)ESXi version is lacking a date command modifier and you need to tweak that manually' I have no idea what that means. All I know is that my job was working, then stopped, and neither my ESXi version of XSIbackup version have changed.

#3 Re: General matters » 'Preparing to execute job'...forever » 2022-03-28 22:50:33

Thanks for the update!
I run jobs using the GUI and I'll be honest with you, i'm not sure what I'm supposed to do with the command you sent, or what it actually means...
Thanks

#4 Re: General matters » 'Preparing to execute job'...forever » 2022-03-21 08:32:53

Thanks @admin !
Now I've figured out that it was the Dynamic Target in the destination that was causing the issue. I was using the 7 day julian rotation naming. I recently changed the destination datastore and it looks like for some reason that naming doesn't work?
I tested with a timestamp instead and that works straight away.

Same problem on another esx host, and same solution worked. I wonder what's different with the datastore that could be causing this.
I was using the julian rotation naming as i use the --rotation option and I'm not sure that works with the timestamp naming.

Thanks for your help!

#5 General matters » 'Preparing to execute job'...forever » 2022-03-19 06:20:21

ttlanko
Replies: 7

Hi,
I was running a backup manually with XSI and lost connection to my server. I reconnected, and tried running the job again but now it's stuck at the first step saying 'Preparing to execute job'.
I tried another job and it's doing the same. I've let it run for 20 minutes and it doesn't go beyond that.
Looks like there might be a process stuck. Any idea how to get the job to actually start, without having to reboot ESX?
Worth noting I did search for 'xsi' in the running processes list and couldn't find anything.
Thanks for your help!

#6 General matters » Report sent to multiple recipients? » 2021-01-28 01:06:51

ttlanko
Replies: 1

Hi, on a scheduled backup job, is it possible to send reports to more than 1 recipient?
I'm running the latest version of Pro, and using the text GUI, when I try and add a second recipient, it just removes the previous one...
Thanks

#7 Re: General matters » Can't install XSI free - need /scratch (solved) » 2021-01-05 20:37:10

Hey!
It will delete if it's the same directory and names.
Should you delete, I'd say it depends on how much space do you have for your backups, how many backups you want to keep, or how long you want to keep them for.
In my backup job conf file (in the conf directory), I use the following argument:
--date-dir=yes \
Which means it create a new directory each time, named with the backup date
I also use this:
--backup-room=400 \
Which means it won't use more than 400GB of space.
That way, my backups run, and when the space taken by previous backups reaches 400GB, xsibackup delete older backups to make room. That allows me to keep a few backups, and not use too much space.
Maybe you can try using the same arguments, adjusting the backup-room value to your environment and see if that works for you?
Hope this makes sense, and helps!

#8 Re: General matters » smtpsrvs issue » 2021-01-04 21:20:25

Ah, that explains it!
Everything else seems ok, apart from smtp. Thank you

#9 General matters » smtpsrvs issue » 2021-01-04 03:31:41

ttlanko
Replies: 2

Hi
When upgrading from ESXi 6.7 to 7, my XSIBackup got wiped, somehow (everything else is fine) eventhough it was installed on a datastore. Anyway, email notifications used to work. I re-installed XSIBackup, configured the jobs and SMTP again, but I can't get it to work.
If I test the SMTP setting using --check-smtp, it returns the following:

Error: cannot determine the e-mail server credentials, each smtpsrvs entry requires seven fields, please check syntax

the smtpsrvs file exists in the conf directory. I've followed the example from the file, and it won't work, whatever I try.
Even if I uncomment the example that's in the file by default, it returns the same error. AM I missing something obivous? Has anything changed with the latest version of XSIbackup?
I'm running 11.12.9

One thing that's confusing is that the instructions in the file say:

Columns are separated by colons as described below
# One server per line pledging to the following format (please, do note that the server IP or FQDN and port are separated by a colon)

but the example has columns separated by semi-colons. And on my previous working system, it was definitely semi-colons.
Either way, I tried both semi-colons and colons, doesn't make a difference, still returns the same error:

Error: cannot determine the e-mail server credentials, each smtpsrvs entry requires seven fields, please check syntax

Thanks for any suggestions!

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