Last updated on Monday 28th of February 2022 08:52:48 PM Privacy Policy

(!) Due to the latest news (2022-01-17) coming from the European Privacy Protection regulatory offices, the utter bewilderment and the apparent lack of legal protection that we seem to have been put into by these news, we have suspended use of all Google Analytics tools until our politicians and/ or legislators make their minds up on what should be reasonable practices in terms of Data Privacy.

Therefore, we are currently just using our own cookies, which serve the purpose of making this site work, namely: taking account of whether you have accepted the Privacy Policy banner, keeping the shopping cart and populating the forms with your data, should you have previously used them. There is an specific button with which you can delete the Shopping Cart form cookie from the same cart.

Until some minimum level of legal certainty is re-established, our policy will consist in using the minimum possible amount of cookies. Although we have previously published a standard Privacy Policy statement that would consider the possibility of placing adds from third parties, as you have probably noticed, we have never placed banners or adds from those third parties until now, thus we have rewritten our Privacy Policy to reflect our current minimalistic approach.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products.
To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We do not collect credit card information.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser's settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders by e-mail.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We aren't connected with any third party advertising platform and we do not use any third party cookies.

We collect your email address in order to:

Communicate availability of new releases or new tools or promote 33HOPS products..

All collected information is covered by the Spanish Organic Law for Data Protection (LOPD)
and registered at the Spanish Data Protection Agency
with registry number B835837160342016180042

If at any time you would like to unsubscribe from receiving future emails, you can
use our contact form requesting so, and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Castilla la Mancha 95
San Sebastian de los Reyes, Madrid 28700
Spain contact e-mail
TIN: ESB83583716