Forum ©XSIBackup: ©VMWare ©ESXi Backup Software

dsteuer

Member

Registered: 2018-03-01

Posts: 4

Installation problem / no key in script / where can i find it?

Hi,

I am having trouble installing XSIBackup Pro.
The installer build a script without a download key.

I dont know if this is on purpose.
If so please tell me: Where can I find the download key?

Here is a snip out of the script.
I suppose after '?key=' should be the key. Instead there is this:

...
echo "Downloading software" ; \
echo "---------------------------------------------------------------------" ; \
wget /?key=Write at least 2 characters in the Name field<br /><br /><button id="btncancel">Close</button> -O xsibackup.zip ; echo "Reloading firewall" ; \
echo "---------------------------------------------------------------------" ; \
...

Thanks for any help!
Greetings
Daniel

admin

Administrator

Registered: 2017-04-21

Posts: 2,055

Re: Installation problem / no key in script / where can i find it?

That is due to that you probably upgraded a previously existing subscription of XSIBACKUP-FREE but you didn't enter a name and lastname, but just the e-mail address. This causes a security routine to block the key generation resulting in that empty var.

Please contact support to have it fixed manually, we could not find you by the e-mail address in the forum.