#1 2019-07-11 16:49:06

Registered: 2018-03-01
Posts: 4

Installation problem / no key in script / where can i find it?


I am having trouble installing XSIBackup Pro.
The installer build a script without a download key.

I dont know if this is on purpose.
If so please tell me: Where can I find the download key?

Here is a snip out of the script.
I suppose after '?key=' should be the key. Instead there is this:

echo "Downloading software" ; \
echo "---------------------------------------------------------------------" ; \
wget http://a.33hops.com/downloads/?key=Write at least 2 characters in the Name field<br /><br /><button id="btncancel">Close</button> -O xsibackup.zip ; echo "Reloading firewall" ; \
echo "---------------------------------------------------------------------" ; \

Thanks for any help!


#2 2019-07-11 23:17:08

Registered: 2017-04-21
Posts: 1,367

Re: Installation problem / no key in script / where can i find it?

That is due to that you probably upgraded a previously existing subscription of XSIBACKUP-FREE but you didn't enter a name and lastname, but just the e-mail address. This causes a security routine to block the key generation resulting in that empty var.

Please contact support to have it fixed manually, we could not find you by the e-mail address in the forum.


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