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Fab

Member

Registered: 2019-03-06

Posts: 3

Two kind of errors when backing up

Hi!

I just started using XSIBACKUP-PRO. I did a backup from one ESXi machine to another ESXi machine. Both machines run ESXi 6.7.0 Update 1 (Build 10302608) and are new machines.

I get two different kind of errors which I do not understand:

error: SHA1 chunk hashes check failed

and

error: failed to update the block count

[quote]
---------------------------------------------------------------------------------------------------------------------------------
2019-03-07T07:12:35|  Excluded disks removed from backup .vmx file
---------------------------------------------------------------------------------------------------------------------------------
2019-03-07T07:12:35|  Please wait while the remote (c)XSITools hash tables are SHA1 checked...
---------------------------------------------------------------------------------------------------------------------------------
2019-03-07T07:13:46|  [...] error: SHA1 chunk hashes check failed, details:
---------------------------------------------------------------------------------------------------------------------------------
[/quote]

[quote]
1884/1885 blocks | Processed 100%[0K
XSITools error: failed to create hash table file </vmfs/volumes/.../xsi-backup-repo/20190307062327/.../....vmdk>
[2KTime taken: 1146 seconds
Avg speed: 82 mb/s
Previous block count: 1720
Current block count: 1931
XSITools error: failed to update the block count
1885 blocks, 211 (10550 mb) are new
---------------------------------------------------------------------------------------------------------------------------------
2019-03-07T09:17:27|  Excluded disks removed from backup .vmx file
[/quote]

The first error I get for all machines that are backed up, the second error I get only for some machines.

[quote=job]
"/vmfs/volumes/...xsi-dir/xsibackup" \
--backup-prog=XSITools:z \
--snapshot=doquiesce \
--certify-backup=yes \
--backup-point=...:22:"/vmfs/volumes/.../xsi-backup-repo" \
--backup-type=All \
--backup-how=Hot \
--backup-id=all \
--description="backup all machines to esxi2" \
--exec=yes >> "/vmfs/volumes/.../xsi-dir/var/logs/xsibackup.log"
[/quote]

Any help would be appreciated :-)

Thank You
Fabian

Last edited by Fab (2019-03-07 14:20:46)

admin

Administrator

Registered: 2017-04-21

Posts: 2,072

Re: Two kind of errors when backing up

I would first focus on the most obvious error: [b]XSITools error: failed to update the block count[/b]
This indicates that the number of blocks could not be updated on the remote host. Any other additional more thorough test is not important compared to this error as they are value added additional checks.

Contact support with your exact build number so that we reproduce your exact environment.
Never forget XSIBackup constraints in regards to especial characters in paths.