XSIBackup emails received as raw html, not formatted.

mwoodward-regal · 2018-03-02 03:31:48

Hi All
The emails I'm receiving from XSIBackup Pro arrive as raw HTML, not at all formatted, as per below (some text removed).
They go from the ESXi server to a CentOS box running Postfix, then relayed on to Office365, before arriving in my Outlook.
Can anyone suggest where to fix this or where the issue may be ?

---------------------------------------------------------------
XXXXXXXX =?utf-8?Q?=E2=9C=94_XSIBACKUP_no_errors_detected_in_backup_job?= | ESXi Backup Report. More OSS at [url=https://33hops.com/xsibackup-vmware-esxi-backup.html]VMWare ESXi Backup software[/url]
XXX <#########@#########.com>
XXXXXXXXXXXXX text/html
XXXXXXXXXXXXX 1.0
XXXXX <##########-xsi@#######.com>
XXXXX Fri, 02 Mar 2018 02:33:20 +0000

XXXXXXXXX html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "[url]https://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd[/url]">
XXXXXXXXXXXX type="text/css">

XXXXX
XXXXXXXXXX 14px;
XXXXXXXXXXXX arial;
XXXXXXXXXXXX 400;
   XXXXXX #333333;
X

XXXXXXXXX
   XXXXXXXXXXXXXX
X

XXXXXX
   XXXXXXXXXXXXXX
X

XXXXXXX
XXXXXXXXXXXXXX
X

XXXXX
XXXXXXXXXXXXXX
X

XXXXXX
XXXXXXXXXXXXXX
X

XXXXXX
XXXXXXXXXXXXXX
X

XXXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
X

XXXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
X

XXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
X

XXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
X

XXXXXXX td{
   XXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXXXXXXX
   XXXXXXXXXXXXX 1px 1px 1px 1px;
   XXXXXXXXXXXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXXXXXXXXXXX
   XXXXXXXXXXXXXXXXXXXXXXXXXX
   XXXXXXXXX
   XXXXXXXXXXXX
X

XXXXXXX td.separator{
   XXXXXXXXXXXXX 0px;
X

XXX
XXXXXX left;
X

XXX
   XXXXXX right;
X

XXXXXXXXXXXXXX border="0">
   XXXX
   XXXX
XX href="https://33hops.com/"><img src="https://33hops.com/downloads/?f=../images/logo1.gif&NGM0YzQ1NDQtMDAzMS0zODEwLTgwNGUtYjljMDRmNTI0YjMyMTUxOTk1NzkwMgo" /></a>
   XXXXX
   XXX width="70">
      XXXXXX
   XXXXX
XXXX
XX href="https://twitter.com/intent/user?screen_name=xsibackup"><img src="https://33hops.com/images/follow_tw.jpg" /></a>
XXXXX
XXXX
XX href="https://www.facebook.com/xsibackup"><img src="https://33hops.com/images/follow_fb.jpg" border="0" /></a>
XXXXX
XXXX
XX href="https://es.linkedin.com/pub/daniel-j-garc%C3%ADa-fidalgo/21/b41/55b"><img src="https://33hops.com/images/follow_ln.jpg" border="0" /></a>
   XXXXX
XXXX
XXXX src="https://33hops.com/images/come-on_1.gif" border="0" />
   XXXXX
   XXXXX
XXXXXXXX
XXX />
XXXXXX width="700">
XXXX
XXX colspan="8" align="center">
XX href="https://33hops.com/?xsipancar"><img src="https://33hops.com/images/xsibackup_banner2.jpg?NGM0YzQ1NDQtMDAzMS0zODEwLTgwNGUtYjljMDRmNTI0YjMyMTUxOTk1NzkwMgo" /></a>
XXXXX
XXXXX
XXXX
XXX colspan="8" height="10" class="error">
XXXXXX
XXXXX
XXXXX
XXXXXXXX

XXXXXX border="0" width="700">
   XXXX
   XXX width="50%">
   XXX Mar 2 02:31:45 UTC 2018<br />
      XXXXXXXXXXXXXXXX 10.3.0 AT HOST:<br />

admin · 2018-03-02 17:07:46

Well, you can easily check that XSIBackup declares content-type (at the SMTP protocol level) and document type (at the application level) correctly. In fact if you relay directly from XSIBackup to any mail server, your e-mail will be properly interpreted. Some e-mail clients like GMail will remove the table borders and padding, ignoring CSS, but that's something totally out of our control.

You are probably loosing the [b]Content-type: text/html[/b] declaration somewhere in your relay chain. Check that your postfix is respecting it and parsing it to 365.

I guess some other changes Postfix could be making on the fly to some header could be the cause.

On the other side Microsoft is well known for going "their own way".

Forum ©XSIBackup: ©VMWare ©ESXi Backup Software

#1 2018-03-02 03:31:48

XSIBackup emails received as raw html, not formatted.

#2 2018-03-02 17:07:46

Re: XSIBackup emails received as raw html, not formatted.

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