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#1 2021-02-08 09:11:23

Viktor
Member
From: Moscow
Registered: 2020-12-14
Posts: 7
Website

XSIDiff copying stops, no errors

I have a license XSIBackup-Pro

I have five virtual machines on the problem server. I copy them over the network to another server.
One virtual machine has an attached disk with a capacity of more than 1 TB

This virtual disk stops being copied from about 4 GB to 10 GB, each time at a different capacity stops

In rare cases, it is completely copied
The program itself says that there are no errors, in the logs it is also indicated that the copying went without errors
but the disc is large and with such copying it is then determined as damaged
all virtual PCs are on SSD, except this disk is on RAID5
cache and snapshots are forced on SSD
The problem started when I installed an SSD and moved all virtual PCs from this RAID5
Before that, everything worked fine on this RAID5
RAID5 is good and the disks in it are working
XSIBackup-Pro reinstalled
here is my config

"/vmfs/volumes/ESXI1_FILE/XSIBackup-Pro/xsibackup" \
--backup-prog=XSIDiff \
--certify-backup=yes \
--backup-point=1.2.3.4:22:"/vmfs/volumes/ESXI2_Backup/Backup/ESXI1" \
--remote-xsipath=/vmfs/volumes/ESXI2_FILE/XSIBackup-Pro \
--backup-type=running \
--date-dir=yes \
--del-dirs=+15d \
--backup-id=200 \
--description="" \
--exec=yes >> "/vmfs/volumes/ESXI1_FILE/XSIBackup-Pro/var/logs/xsibackup.log"

I tried instead XSIDiff use Rsync the result is the same
Please tell me, at least the direction, how to make it copy this disk completely

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#2 2021-02-08 13:37:19

admin
Administrator
Registered: 2017-04-21
Posts: 1,702

Re: XSIDiff copying stops, no errors

It could be a metadata issue. Clone the disk with vmkfstools and replace the old disk by the clone.
It could also be a hardware issue, a worn out disk.
XSIDiff is a straight copy utility, thus it's faster than Rsync. The latter performs more thorough tests on every syncronization. If Rsync returns no error, then you may have hit some hardware issue.

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#3 2021-02-11 20:16:19

Viktor
Member
From: Moscow
Registered: 2020-12-14
Posts: 7
Website

Re: XSIDiff copying stops, no errors

Please tell me
I changed --backup-prog = XSIDiff to --backup-prog = Rsync
but I get the message:
Info: first Rsync transfer is assumed by XSIDiff, as it is faster and will preserve VMFS data sparseness
at this moment XSIDiff or Rsync is still running      ???
if XSIDiff then how to force Rsync to run  ?

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#4 2021-02-11 21:15:12

Viktor
Member
From: Moscow
Registered: 2020-12-14
Posts: 7
Website

Re: XSIDiff copying stops, no errors

I will also add that when loading it all the same writes:

Writing to file /vmfs/volumes/ESXI2_Backup/
(c)XSIDiff 0.28% done

how to force rsync ?

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#5 2021-02-12 18:23:21

admin
Administrator
Registered: 2017-04-21
Posts: 1,702

Re: XSIDiff copying stops, no errors

We aren't really getting the details of what your issue is. Please contact support (see the e-mail in your welcome e-mail, we don't publish e-mail addresses here) to receive personalized support on your issue. Some remote SSH access could be required.

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