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#1 2020-09-24 10:34:48

marton
Member
Registered: 2020-09-24
Posts: 4

Install

I' can't install , perhaps this line of install script is wrong ?

sed -i '/a.33hops.com$/d' /etc/hosts ; echo "192.168.4.21 a.33hops.com" >> /etc/hosts ; \

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#2 2020-09-24 10:48:41

admin
Administrator
Registered: 2017-04-21
Posts: 2,055

Re: Install

That line is O.K., contact support if you need asistance

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#3 2020-09-24 10:58:57

marton
Member
Registered: 2020-09-24
Posts: 4

Re: Install

But my machine try to download the file from "192.168.4.21", how can ???
What is the support email?

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#4 2020-09-24 11:05:24

admin
Administrator
Registered: 2017-04-21
Posts: 2,055

Re: Install

Ops, sorry, we thought that you had replaced the original IP. We'll check the user area download script, maybe something is failing at the time to set the IP. You can just download and install manually, it's even easier than using the script. Read the README.txt file.

We don't publish e-mail addresses in forums, please check the welcome e-mail or send us a contact form.

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#5 2020-09-24 11:11:55

admin
Administrator
Registered: 2017-04-21
Posts: 2,055

Re: Install

The issue has been solved, you may try again.

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#6 2020-09-24 17:32:10

marton
Member
Registered: 2020-09-24
Posts: 4

Re: Install

I had already tried to do manual installation but when i run xsibackup I see these error :

./xsibackup: line 71: writeout: not found
./xsibackup: line 72: writeout: not found
./xsibackup: line 73: writeout: not found


the request.key file is not created

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#7 2020-09-24 17:36:43

admin
Administrator
Registered: 2017-04-21
Posts: 2,055

Re: Install

writeout is a function in the src/functions file. You have whether misplaced that file or not asigned permissions as explained in the README.txt file.

Contact support and we will install the software for you.

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#8 2020-09-24 17:55:47

marton
Member
Registered: 2020-09-24
Posts: 4

Re: Install

Where I can contact support ?

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#9 2021-05-24 12:24:56

admin
Administrator
Registered: 2017-04-21
Posts: 2,055

Re: Install

Please, note this thread corresponds to an old software edition - (c)XSIBackup Classic - which has been deprecated. Use our latest software edition: (c)XSIBackup-DC and refer to its manual to backup your (c)ESXi VMs as of 2021

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