#1 2019-08-05 12:35:36

tom_22
Member
Registered: 2019-07-15
Posts: 18

ERROR: cannot locate .ERR file at ...

On the first run of XSIBACKUP-PRO with OneDiff, there are messages, which we don't know how to treat (errors?). Still, the VM seems to be copied fine.

...
[SBS_2011] info: backup complete
[SBS_2011] info: finished doing a first copy in a diff scope, subsequent backups will be differential
[SBS_2011] info: should you need to use the mirror VM, register it manually at the backup ESXi host
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The ESXi configuration was saved to "192.168.0.48:22:/vmfs/volumes/datastore1"
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
sh: bad number
sh: bad number
sh: bad number
Backup finished
Tip: no chained backups scheduled, set --on-success and/or --on-error arguments to chain a backup
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Killed
~ # 

The second run of XSIBACKUP-PRO with OneDiff, within 10 minutes after the first run finished, raises errors:

...
[SBS_2011] info: (source) first 500M hash is: fd528979c6cac3b920b8967b10042e27630226c9
[SBS_2011] info: (target) first 500M hash is: a4f29011274816f08323ce8554e5bb94ab988e44
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
[SBS_2011] error DIFQMSH4: first 500M mistmatch...
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ERROR: cannot locate .ERR file at [/vmfs/volumes/datastore1/xsi-dir/.ERR-cae3f449bce288c854b1f45ac159a736b26c74e9]
[SBS_2011] measure DIFRMVMX: took measure, renamed remote .vmx file to reinitialize OneDiff
ERROR: cannot locate .ERR file at [/vmfs/volumes/datastore1/xsi-dir/.ERR-cae3f449bce288c854b1f45ac159a736b26c74e9]
The ESXi configuration was saved to "192.168.0.48:22:/vmfs/volumes/datastore1"
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
sh: bad number
sh: bad number
sh: bad number
Backup finished
Tip: no chained backups scheduled, set --on-success and/or --on-error arguments to chain a backup
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Killed
~ #

What else we have done/observer:

  • file/folder permissions should be fine ("chmod -R 0700 src xsibackup EULA bin conf");

  • logged-in and executed as root;

  • there is an .ERR -file in the folder, however, the file-name/ID is different;

  • the versions of the source/target VMWare are different, 5.5 vs. 6.7 (--> do we need identical built-versions on both machines?);

  • obviously, the next run of XSIBACKUP-PRO with OneDiff copies over the entire machine again, not just a differential part;

Have we missed anything?

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#2 2019-08-05 18:37:36

admin
Administrator
Registered: 2017-04-21
Posts: 924

Re: ERROR: cannot locate .ERR file at ...

You don't need identical ESXi versions, but you do need a coherent environment: uniform VMFS versions and compatible HW versions in every engaged host.

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#3 2019-08-07 13:46:55

tom_22
Member
Registered: 2019-07-15
Posts: 18

Re: ERROR: cannot locate .ERR file at ...

The source VMFS version is 5.60, the target VMFS version is 6.82. Looks like a mismatch.
Do we need an exact version match or should the major number be fine?

Should it work with VMFS (local host) towards NFS (remote host), or NFS<->NFS?

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#4 2019-08-11 14:58:05

admin
Administrator
Registered: 2017-04-21
Posts: 924

Re: ERROR: cannot locate .ERR file at ...

VMFS versions must be coherent both VMFS5 or VMFS6 same for HW versions, you can't use HW version 13 on ESXi 5.5 per instance, you can use HW version 8 on ESXi 6.5.0 though

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#5 2019-08-11 14:59:55

admin
Administrator
Registered: 2017-04-21
Posts: 924

Re: ERROR: cannot locate .ERR file at ...

You are having too much problems, there must be something wrong in your setup or in the way you are trying to use XSIBackup.

Contact support and provide access to your system for revision, if you are going to request some further help.

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