Forum ©XSIBackup: ©VMWare ©ESXi Backup Software

itservice614

Member

Registered: 2018-10-01

Posts: 37

Facing problem with XSIBACKUP 11 on 4 Servers

After XSIBACKUP 11, im unable to take backups correctly on 4th Server client location, im unable to convince them to buy, until smoothly function, currently im doing backup locally, after we get XSIBACKUP Pro, we will do on NAS Drives.

But currently i wanted to get his sorted out, wanted to know, how? since its new server, new installation 64 GB Ram 4 x 4 TB SATA HDD with 12 core processor.

Error Details

Done hot backup (id: 001) using vmkfstools (no compression)

Backing up to folder /vmfs/volumes/datastore1/BACKUP/FOCUSERPBACKUP/20190121180006

The backup room has been limited to 3000 Gb.

Available room in device /vmfs/volumes/datastore1/BACKUP/FOCUSERPBACKUP before backup: 1031 Gb.
Sparse size on disk of the selected virtual machines: 398 Gb.
Needed room in device /vmfs/volumes/datastore1/BACKUP/FOCUSERPBACKUP for backup: 301 Gb.

(Id)VM Name

(13) IPPBX2

Last error raised for the above VM:
ERROR CLDELSN3, details: [IPPBX2] error: cannot delete snapshot, details: Skipping invalid VM '15' Skipping invalid VM '15'

(25) FOCUSERP2019

Last error raised for the above VM:
ERROR CLDELSN3, details: [FOCUSERP2019] error: cannot delete snapshot, details: Skipping invalid VM '15' Skipping invalid VM '15'

Available space in device /vmfs/volumes/datastore1/BACKUP/FOCUSERPBACKUP after backup: 863 Gb.

Complete backup elapsed time: 87 min

Backup of ESXi configuration is not available in XSIBACKUP-FREE
Get XSIBACKUP-PRO at https://33hops.com

• [ Mon Jan 21 18:00:29 UTC 2019 ] ERROR (CLDELSN1), details Error: cannot delete snapshot VM Id: 13, details: Skipping invalid VM '15'
• [ Mon Jan 21 18:01:50 UTC 2019 ] ERROR (CLDELSN3), details [IPPBX2] error: cannot delete snapshot, details: Skipping invalid VM '15'
• [ Mon Jan 21 18:02:08 UTC 2019 ] ERROR (CLDELSN1), details Error: cannot delete snapshot VM Id: 25, details: Skipping invalid VM '15'
• [ Mon Jan 21 19:27:21 UTC 2019 ] ERROR (CLDELSN3), details [FOCUSERP2019] error: cannot delete snapshot, details: Skipping invalid VM '15'
• Skipping invalid VM '15'

Please help us to get this sorted.
Appreciate for your time.

-Thanks,
Sam

Timbo

Member

Registered: 2019-01-23

Posts: 12

Re: Facing problem with XSIBACKUP 11 on 4 Servers

In an older thread https://33hops.com/forum/viewtopic.php?id=20, there were two possibilities raised:

1. The VM isn't registered with ESXi properly (maybe remove and readd it to inventory)
2. The VM was suspended.

The issue was not resolved, but the takeaway is that this is an ESXi error, and XSIbackup just gets told this error by ESXi.

Edit: Google search turned up this thread that has a solution. Take a look:  https://communities.vmware.com/thread/398000

Last edited by Timbo (2019-01-23 04:29:39)

admin

Administrator

Registered: 2017-04-21

Posts: 2,055

Re: Facing problem with XSIBACKUP 11 on 4 Servers

You are getting this error:

error: cannot delete snapshot

That error is thrown by ESXi itself. XSIBackup asks the system, via a built in command line option to take a snapshot on the VM, and the system responds with that error. You should take a look at your system logs, with especial attention to:

/scratch/log/syslog.log
/scratch/log/vmkernel.log

You have a very obvious error that should be noticeable with a quick glance at the vSphere client:

Skipping invalid VM '15'

There's a registered VM with Id 15 that cannot find its constituent files. You probably deleted it from the datastore but did not unregister it, or the storage device was removed without unregistering the VM.