#1 2019-02-17 16:00:01

bullet_flame
Member
Registered: 2019-02-17
Posts: 8

Error of getting VM files location hosted on ESXi 6.5 AMD CPU

Hello !

I deployed xsibackup free on ESXi 6.5 build 10884925 with Intel CPU (HP G7). It worked absolutely correctly.

But for further testing I deployed 2 ESXi 6.5 servers and updated it to latest build 11925212 (AMD CPU  Opteron 2435 - HP Blade G6).
By unknown reason xsibackup tried to search files of VM in root folder of datastore instead VM's folder.

After that during single backup command I got this:
./xsibackup --backup-point=/vmfs/volumes/DataStore1/backup --backup-type=custom --backup-vms="vmdeb02"

VMs to backup:
----------------------------------------------------------------------------------------------------------
5      vmdeb02    [DataStore2] vmdeb02/vmdeb02.vmx     debian9_64Guest    vmx-13                                                                                                           
----------------------------------------------------------------------------------------------------------
Needed room: 3 Gb.
Sparse size: 50 Gb.
Available room: 127 Gb.
----------------------------------------------------------------------------------------------------------
[vmdeb02] Starting backup (size is 3861M on 51200M file)
----------------------------------------------------------------------------------------------------------
XSIBackup will backup your VMs while they are running and will quiesce guest services too, so that users
can continue to use the VM while the backup is taking place. You can also run cold and warm --backup-how
----------------------------------------------------------------------------------------------------------
Hot backup selected for VM: [vmdeb02], the VM is off though
----------------------------------------------------------------------------------------------------------
ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory
cat: can't open '': No such file or directory
[vmdeb02] info: boot partition is MBR
----------------------------------------------------------------------------------------------------------
Removing snapshots, please wait...
----------------------------------------------------------------------------------------------------------
Syncronizing config files
----------------------------------------------------------------------------------------------------------
No .vmx config file found for vmdeb02 (5)
cat: can't open 'ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory': No such file or directory
No .vmsd file found for vmdeb02 (5)
cat: can't open 'ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory': No such file or directory
cat: can't open 'ls: /vmfs/volumes/DataStore2/*.vmsd: No such file or directory': No such file or directory
grep: ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory: No such file or directory
cat: can't open 'ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory': No such file or directory
[vmdeb02] error DIFFEXUP: no VMDK disks present, skipping VM, nothing to backup


The same situation in test mode:
./xsibackup --backup-point=/vmfs/volumes/DataStore1/backup --backup-type=running --test-mode=true


Getting list of all VMs...
----------------------------------------------------------------------------------------------------------
4      vmw702    [DataStore2] vmw702/vmw702.vmx     windows7_64Guest   vmx-13   
5      vmdeb02    [DataStore2] vmdeb02/vmdeb02.vmx     debian9_64Guest    vmx-13                                                                                                           
6      vmw1002   [DataStore2] vmw1002/vmw1002.vmx   windows9_64Guest   vmx-13   
----------------------------------------------------------------------------------------------------------
VMs to backup:
----------------------------------------------------------------------------------------------------------
5      vmdeb02    [DataStore2] vmdeb02/vmdeb02.vmx     debian9_64Guest    vmx-13                                                                                                           
----------------------------------------------------------------------------------------------------------
Needed room: 3 Gb.
Sparse size: 50 Gb.
Available room: 127 Gb.
----------------------------------------------------------------------------------------------------------
[vmdeb02] Starting backup (size is 3862M on 51200M file)
----------------------------------------------------------------------------------------------------------
XSIBackup will backup your VMs while they are running and will quiesce guest services too, so that users
can continue to use the VM while the backup is taking place. You can also run cold and warm --backup-how
----------------------------------------------------------------------------------------------------------
Hot backup selected for VM: [vmdeb02], will not be switched off
----------------------------------------------------------------------------------------------------------
ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory
cat: can't open '': No such file or directory
[vmdeb02] info: boot partition is MBR
----------------------------------------------------------------------------------------------------------
Test mode activated VMs will not be cloned, please remove --test-mode=true to allow backups
----------------------------------------------------------------------------------------------------------
No errors detected in backup
----------------------------------------------------------------------------------------------------------
Backup finished
Tip: no chained backups scheduled, set --on-success and/or --on-error arguments to chain a backup
----------------------------------------------------------------------------------------------------------
XSIBACKUP_EXIT_STATUS=0
Killed
[root@ruspbesx3111:/vmfs/volumes/5c64215a-6f651e98-0f7b-18a905705b7e/xsi-dir] vi conf/
dialogrc      root-crontab  smtpsrvs      xsiopts
[root@ruspbesx3111:/vmfs/volumes/5c64215a-6f651e98-0f7b-18a905705b7e/xsi-dir] vi conf/xsiopts
[root@ruspbesx3111:/vmfs/volumes/5c64215a-6f651e98-0f7b-18a905705b7e/xsi-dir] ./xsibackup --backup-point=/v
mfs/volumes/DataStore1/backup --backup-type=running --test-mode=true
###############################################################################
#
#  (c) XSIBACKUP-FREE 11.0.1 | Backup for (c) VMWARE ESXi Hypervisor by 33hops.com
#
###################################################################################

NOTICE: (c) XSIBackup kills any user launched jobs, make sure you don't overlap manual jobs
----------------------------------------------------------------------------------------------------------
XSIBackup PID:           127058                                    esxhost02.domain.local
Sun, 17 Feb 2019 15:46:03 +0000                                IPv4: 192.168.1.10/255.255.255.0
VMware ESXi 6.5.0 build-11925212                              (c) Rsync 3.1.0 as opt. dependency
----------------------------------------------------------------------------------------------------------
Backup Id:              unknown                         Six-Core AMD Opteron(tm) Processor 2435
----------------------------------------------------------------------------------------------------------
Message: crontab is installed for user root
----------------------------------------------------------------------------------------------------------
ADVICE: no SSD disks, please consider adding an SSD cache disk to improve performance
----------------------------------------------------------------------------------------------------------
sh: rsync: unknown operand
Backup user is: root
----------------------------------------------------------------------------------------------------------
--backup-point found at /vmfs/volumes/DataStore1/backup (filesystem: VMFS-6)
----------------------------------------------------------------------------------------------------------
E-mail Warnings
----------------------------------------------------------------------------------------------------------
The e-mail report will not be sent because of the followig reasons:
The --mail-from string has not been set
The --smtp-srv string has not been set
The --smtp-port string has not been set
The --smtp-usr string has not been set, you need --smtp-usr if --smtp-auth is other than -none-
The --smtp-pwd string has not been set, you need --smtp-pwd if --smtp-auth is other than -none-
----------------------------------------------------------------------------------------------------------
Getting list of all VMs...
----------------------------------------------------------------------------------------------------------
4      vmw702    [DataStore2] vmw702/vmw702.vmx     windows7_64Guest   vmx-13    
5      vmdeb02    [DataStore2] vmdeb02/vmdeb02.vmx     debian9_64Guest    vmx-13                                                                                                           
6      vmw1002   [DataStore2] vmw1002/vmw1002.vmx   windows9_64Guest   vmx-13    
VMs to backup:
----------------------------------------------------------------------------------------------------------
5      vmdeb02    [DataStore2] vmdeb02/vmdeb02.vmx     debian9_64Guest    vmx-13                                                                                                           
----------------------------------------------------------------------------------------------------------
Needed room: 3 Gb.
Sparse size: 50 Gb.
Available room: 127 Gb.
----------------------------------------------------------------------------------------------------------
[vmdeb02] Starting backup (size is 3862M on 51200M file)
----------------------------------------------------------------------------------------------------------
XSIBackup will backup your VMs while they are running and will quiesce guest services too, so that users
can continue to use the VM while the backup is taking place. You can also run cold and warm --backup-how
----------------------------------------------------------------------------------------------------------
Hot backup selected for VM: [vmdeb02], will not be switched off
----------------------------------------------------------------------------------------------------------
ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory
cat: can't open '': No such file or directory
[vmdeb02] info: boot partition is MBR
----------------------------------------------------------------------------------------------------------
Test mode activated VMs will not be cloned, please remove --test-mode=true to allow backups
----------------------------------------------------------------------------------------------------------
No errors detected in backup
----------------------------------------------------------------------------------------------------------
Backup finished
Tip: no chained backups scheduled, set --on-success and/or --on-error arguments to chain a backup
----------------------------------------------------------------------------------------------------------
XSIBACKUP_EXIT_STATUS=0
Killed

P.S. After rollback to old ESXi 6.5 build problem still exists. Possibly this issue connected with AMD CPU hardware.

Last edited by bullet_flame (2019-02-17 19:00:14)

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#2 2019-02-18 09:47:39

bullet_flame
Member
Registered: 2019-02-17
Posts: 8

Re: Error of getting VM files location hosted on ESXi 6.5 AMD CPU

Today I tried recreate datastore from vmfs6 to vmfs5. Now it works without any errors.

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#3 2019-02-18 10:54:58

admin
Administrator
Registered: 2017-04-21
Posts: 1,368

Re: Error of getting VM files location hosted on ESXi 6.5 AMD CPU

That seemed more like your ESXi host was caching some path info

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#4 2019-02-18 11:07:53

bullet_flame
Member
Registered: 2019-02-17
Posts: 8

Re: Error of getting VM files location hosted on ESXi 6.5 AMD CPU

Thanks, it seems that problem like this https://communities.vmware.com/thread/587058
I received the same error during datastore creation.

Last edited by bullet_flame (2019-02-18 11:09:00)

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#5 2019-02-18 19:40:05

admin
Administrator
Registered: 2017-04-21
Posts: 1,368

Re: Error of getting VM files location hosted on ESXi 6.5 AMD CPU

Thank you for your feedback, I'm sure that other users will appreciate it..

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#6 2019-02-19 13:40:25

bullet_flame
Member
Registered: 2019-02-17
Posts: 8

Re: Error of getting VM files location hosted on ESXi 6.5 AMD CPU

No worries ! I checked how it works with new ESXi 6.5 deployment on the same hardware.
With datastore created by default with vmfs5 everything is OK.
With datastore formatted to vmfs6 the same errors were happened.

ls: /vmfs/volumes/DataStore2/*.vmx: No such file or directory
cat: can't open '': No such file or directory

My mention that this issue happened by the reason of partial compatibility between old HP ProLiant BL465c G6 and ESXi 6.5 .
Officially it's not supported by ESXi 6.5 .

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