Forum ©XSIBackup: ©VMWare ©ESXi Backup Software

Pete

Member

Registered: 2018-04-10

Posts: 3

GUI not working

Hi, I have just upgraded from the free version to the paid version.

So i removed the cron service on the free version and renamed the folder xsi-dir to /xsi-dir-old then run the install script.

I started the GUI, installed cron, set up smtp server and tested, then when to jobs, after selected the servers i want to backup, it asked me to test smtp servers, but no option on which one to select to use for the jobs i was seting up. So i exit it and now when i select jobs form the main menu it just kicks me back to the command line.

I have run the install script form the tmp folder again, but this has made no difference.

Regards

admin

Administrator

Registered: 2017-04-21

Posts: 2,072

Re: GUI not working

We can't find your e-mail address in the Pro users database. Please contact support to request some help with your installation.

Pete

Member

Registered: 2018-04-10

Posts: 3

Re: GUI not working

Hi, someone else purchased it within our company, How do i contact support?

Regards

admin

Administrator

Registered: 2017-04-21

Posts: 2,072

Re: GUI not working

This is not content for a forum, we might delete this whole thread.

If you don't know the support e-mail address, which was sent along with the welcome e-mail sent upon purchase, send us a contact form from our website: [url]https://33hops.com/contact-form.html[/url]

Please, identify yourself as the holder of a valid license, the registered e-mail is enough.