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user89

Member

Registered: 2018-08-19

Posts: 1

Bad SMTP Documentation

I've spent a lot of time troubleshooting why the SMTP function was failing to work properly for me today. Eventually I was able to determine it was due to bad documentation.

Every page I can find says that the smtpsrvs file should be configured with colons separating the fields.

Example: https://33hops.com/xsibackup-smtp-serve … -file.html

Even the example in the default smtpsrvs file uses colons to separate the fields. However, I eventually noticed one page of documentation where semi-colons were used instead. When I used that format for the line everything worked fine.

Here's the page with the correct format (which is all the way at the bottom of the page): https://33hops.com/xsibackup-smtp-client.html

Please correct all SMTP documentation to use the correct format with semi-colons so that other people don't lose an hour of their life troubleshooting it the way that I did.

admin

Administrator

Registered: 2017-04-21

Posts: 2,055

Re: Bad SMTP Documentation

You have probably kept an older smtpsrvs file, the current content of this file, since the syntax was modified is:

# [TITLE] = SMTP Server
# You can add as many SMTP servers as you want
# Columns are separated by colons as described below
# One server per line pledging to the following format (please, do note that the server IP or FQDN and port are separated by a colon)
# ORDINAL(integer);--smtp-srv(IP or FQDN):--smtp-port;--mail-from;--smtp-usr;--smtp-pwd;--smtp-auth(none|anystring);--smtp-sec(TLS|anystring);--smtp-delay(0-4 sec) 
# Do not parse any --smtp-delay unless you need it 0 is OK, only first 8 fields are mandatory
# Example
# 1;smtp.gmail.com:465;youremail@gmail.com;youremail@gmail.com;Y0urpassw0rd;yes;TLS;0

We have corrected the only error which is to substitute the word colons by semicolons