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samsino

Member

Registered: 2018-06-19

Posts: 16

11.0.1 smtp ssl

Hi, i have a problem with smtp configuration.
My smtp server must use ssl and port 465 but when I go for the test I receive this error: TLS Module ::: The e-mail server [out.postassl.it] is not reachable at port [465]
if I configure the account on outlook send quietly

below the configuration string:
1;out.postassl.it:465;mymail@mydomain.com;myuser@mydomain.com;mypassword;yes;TLS;0

the error is :

###############################################################################
#
#  (c) XSIBACKUP-FREE 11.0.1 | Backup for (c) VMWARE ESXi Hypervisor by 33hops.com
#
###################################################################################

Using stored SMTP server info...
Found conf/smtpsrvs file...
2018-08-08T08:39:54|  Opening port 465 for SMTPout-465 service...
TLS Module ::: The e-mail server [out.postassl.it] is not reachable at port [465]
Firewall rule SMTPout-465 closed.
Killed
[root@REVESXI:/vmfs/volumes/5a652e35-33dfddb3-5a47-9cb654098e9e/xsi-dir] ping out.postassl.it
PING out.postassl.it (62.149.157.44): 56 data bytes
64 bytes from 62.149.157.44: icmp_seq=0 ttl=55 time=23.926 ms
64 bytes from 62.149.157.44: icmp_seq=1 ttl=55 time=21.626 ms
64 bytes from 62.149.157.44: icmp_seq=2 ttl=55 time=21.967 ms

[root@REVESXI:/vmfs/volumes/5a652e35-33dfddb3-5a47-9cb654098e9e/xsi-dir]

Why?

admin

Administrator

Registered: 2017-04-21

Posts: 2,055

Re: 11.0.1 smtp ssl

The statement

The e-mail server [out.postassl.it] is not reachable at port [465]

Has nothing to do with the host responding to pings.
Finding out why is part of your general learning curve.

As a hint: ICMP and TCP are different protocols. The message is stating port TCP 465 is not reachable, so some firewall must be blocking it somewhere between your ESXi host and the SMTP server itself. It's not the ESXi firewall, as XSIBackup opens up the SMTP port automatically.

https://33hops.com/xsibackup-smtp-client.html

samsino

Member

Registered: 2018-06-19

Posts: 16

Re: 11.0.1 smtp ssl

I not have any firewall.
There is a command line in putty that check the port 465, i have try all but
no find solution.

Last edited by samsino (2018-08-10 12:40:58)