#1 2018-05-13 20:27:37

matz
Member
Registered: 2017-06-28
Posts: 29

Cant install xsibackup pro.

Hello!

I cant install xsibackup-pro on host. I try to generete key for automated install but always get error:

The key is invalid or has expired, only two downloads are allowed per key, download a new one at 33hops.com

I try to use generated link only one time.

Thank You.

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#2 2018-05-13 20:48:04

admin
Administrator
Registered: 2017-04-21
Posts: 1,367

Re: Cant install xsibackup pro.

That's probably due to using different IPs to reach the Internet for HTTP and ESXi host.
It's not a big deal, the easiest way to workaround is to just download the package and install manually.
It's a trivial operation, just uncompress and assign permissions. Yo have detailed instructions on the steps and commands to use in the README.txt file.

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#3 2018-05-14 12:40:43

matz
Member
Registered: 2017-06-28
Posts: 29

Re: Cant install xsibackup pro.

Thank You for answer but I cant even download file.
I check this problem on two different machines and two different ip.

I reach internet with same ip with xsi.

If i try manually download file i always get error in chrome, ff, IE:

https://prnt.sc/jhody3

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#4 2018-05-14 14:12:07

admin
Administrator
Registered: 2017-04-21
Posts: 1,367

Re: Cant install xsibackup pro.

It's a bug in our website, we are working on it now. If you need the package urgently write to support.
Sorry about the inconvenience.

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#5 2018-05-14 17:55:48

admin
Administrator
Registered: 2017-04-21
Posts: 1,367

Re: Cant install xsibackup pro.

Service has been re-stablished.
Thank you for your understanding.

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