#1 2018-03-04 02:44:43

robinsonjas
Member
Registered: 2017-11-15
Posts: 6

Error backing up Windows 10 VM - DIFCRES1: create snapshot ...

Ticket opened on behalf of client 'victor - at - customelectronics.com' - can verify license if needed.

Getting this error backing up a Windows 10 VM
DIFCRES1: create snapshot xsibackupdiff (11) failed

Just tried updating to 10.3.0 and still fails...

[root@ceiesx02:/vmfs/volumes/dffd4e2d-212e4ffe/xsi-dir] "/vmfs/volumes/xsibackup/xsi-dir/xsibackup" --backup-prog=onediff --options=no-500M-check --backup-point="/vmfs/
volumes/xsibackup/VM_images" --backup-type=custom --backup-vms="CEIPC03"
###############################################################################
#
#  (c) XSIBACKUP-PRO 10.3.0 | Backup for (c) VMWARE ESXi Hypervisor by 33hops.com
#
###################################################################################

NOTICE: (c) XSIBackup kills any user launched jobs, make sure you don't overlap manual jobs
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XSIBackup PID:         49576609                               ceiesx02.ad.customelectronics.com
Sun, 04 Mar 2018 02:38:37 +0000                               IPv4: 10.17.100.4/255.255.255.192
VMware ESXi 6.5.0 build-5969303                              (c) Rsync 3.1.0 as opt. dependency
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Backup Id:              unknownIntel(R) Xeon(R) CPU           X5570  @ 2.93GHz
Intel(R) Xeon(R) CPU           X5570  @ 2.93GHz
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Backup user is: root
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Backup program is: onediff
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--backup-point found at /vmfs/volumes/xsibackup/VM_images (filesystem: NFS)
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E-mail Warnings
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The e-mail report will not be sent because of the followig reasons:
The --mail-from string has not been set
The --smtp-srv string has not been set
The --smtp-port string has not been set
The --smtp-usr string has not been set, you need --smtp-usr if --smtp-auth is other than -none-
The --smtp-pwd string has not been set, you need --smtp-pwd if --smtp-auth is other than -none-
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Getting list of all VMs...
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11     ceitta1           [ESX_ssd0] ceitta1/ceitta1.vmx                ubuntu64Guest           vmx-11
12     ceilnx1           [ESX_ds0] ceilnx1/ceilnx1.vmx                 ubuntu64Guest           vmx-11
18     CEIPC01           [ESX_ssd0] CEIPC01/CEIPC01.vmx                windows9_64Guest        vmx-11
19     CEIPC02           [ESX_ssd0] CEIPC02/CEIPC02.vmx                windows9_64Guest        vmx-11
20     CEIPC03           [ESX_ssd0] CEIPC03/CEIPC03.vmx                windows9_64Guest        vmx-11
21     CEIAPP01          [ESX_ssd0] CEIAPP01/CEIAPP01.vmx              windows9Server64Guest   vmx-11
35     CEIPC07           [ESX_ssd0] CEIPC07/CEIPC07.vmx                windows9_64Guest        vmx-13
8      CEIDNP01          [ESX_ds0] CEIDNP01/CEIDNP01.vmx               windows8Server64Guest   vmx-11
9      ceipbx1           [ESX_ds0] ceipbx01/ceipbx01.vmx               centos64Guest           vmx-11
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VMs to backup:
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20     CEIPC03           [ESX_ssd0] CEIPC03/CEIPC03.vmx                windows9_64Guest        vmx-11
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Needed room: 30 Gb.
Sparse size: 32 Gb.
Available room: 657 Gb.
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[CEIPC03] starting backup...
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XSIBackup will backup your VMs while they are running and will quiesce guest services too, so that users
can continue to use the VM while the backup is taking place. You can also run cold and warm --backup-how
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Hot backup selected for VM: [CEIPC03], will not be switched off
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[CEIPC03] info: boot partition is MBR
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[CEIPC03] info: Win64 OS (windows9_64) detected on MBR, applying Windows algorithm
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[CEIPC03] info: quick size check...
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[CEIPC03] info: file [CEIPC030-flat.vmdk]...
[CEIPC03] info: file size check | OK [ 34359738368 bytes | 34359738368 bytes ]
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[CEIPC03] info: remote VMX file size 3368
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System disk CIDs 12640178|12640178
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[CEIPC03] (c) OneDiff algorithm
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Mirror VM exists and the system disks CID are the same, starting OneDiff...
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[CEIPC03] info: length of .vmx file before OneDiff phase is 3367
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Snapshot & Quiescing
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[CEIPC03] info: the VM will now be quiesced to ensure proper data handling
[CEIPC03] info: round 11
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[CEIPC03] error DIFCRES1: create snapshot xsibackupdiff (11) failed
[CEIPC03] workaround: could not create quiesced snapshot, trying non-quiesced
[CEIPC03] warning DIFCRES3: non-quiesced snapshot taken as a workaround measure
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[CEIPC03] info: snapshot taken, quiescing status: YES
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INFO: found [CEIPC03_XSIBAK] with Id: 31
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Initiating OneDiff differential backup...
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[CEIPC03] info: delta remains cleaned up at mirror VM [CEIPC03_XSIBAK]
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[CEIPC03] info: transfering snapshot file [CEIPC03-Snapshot138.vmsn]
Reading from file /vmfs/volumes/ESX_ssd0/CEIPC03/CEIPC03-Snapshot138.vmsn
Writing to file /vmfs/volumes/xsibackup/VM_images/CEIPC03/CEIPC03-Snapshot138.vmsn
Set input file offset to 0 bytes
100.00% done
Time taken: 1 seconds
Speed 1.00 mb/s
Overall speed 0.03 mb/s
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[CEIPC03] info: transfering snapshot file [CEIPC030-000002.vmdk]
Reading from file /vmfs/volumes/ESX_ssd0/CEIPC03/CEIPC030-000002.vmdk
Writing to file /vmfs/volumes/xsibackup/VM_images/CEIPC03/CEIPC030-000002.vmdk
Set input file offset to 0 bytes
100.00% done
Time taken: 1 seconds
Speed 1.00 mb/s
Overall speed 0.00 mb/s
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[CEIPC03] info: transfering snapshot file [CEIPC030-000002-delta.vmdk]
Reading from file /vmfs/volumes/ESX_ssd0/CEIPC03/CEIPC030-000002-delta.vmdk
Writing to file /vmfs/volumes/xsibackup/VM_images/CEIPC03/CEIPC030-000002-delta.vmdk
Set input file offset to 0 bytes
100.00% done
Time taken: 2 seconds
Speed 80.50 mb/s
Overall speed 80.03 mb/s
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Syncronizing configuration files
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[CEIPC03] info: length of remote .vmx file after copying it is 3367
[CEIPC03] info: length of remote .vmx after replacing name is 3374
[CEIPC03] info: name changed to [CEIPC03_XSIBAK]
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Removing hot snapshot & merging data
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[CEIPC03] info: OneDiff backup differential data (138) merged with base data
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[CEIPC03] info: diff mirror VM reloaded
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[CEIPC03] info: deleting snapshot at [CEIPC03_XSIBAK] Id 31...
[CEIPC03] info: all snapshots removed
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[CEIPC03] info: Updating CID at [/vmfs/volumes/xsibackup/VM_images/CEIPC03/CEIPC030.vmdk]
[CEIPC03] info: finished OneDiff backup, CID updated
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[CEIPC03] info: performing quick check...
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[CEIPC03] info: file [CEIPC030-flat.vmdk]...
[CEIPC03] info: file size check | OK [ 34359738368B | 34359738368B ]
The ESXi configuration was saved to "/vmfs/volumes/xsibackup/VM_images"
Errors detected in backup, check logs
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Some warnings were raised
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Backup finished

Last edited by robinsonjas (2018-03-04 02:45:52)

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#2 2018-03-04 19:31:32

admin
Administrator
Registered: 2017-04-21
Posts: 1,363

Re: Error backing up Windows 10 VM - DIFCRES1: create snapshot ...

create snapshot xsibackupdiff (11) failed

You can't backup a VM if you can't take a snapshot.
Fix the VM and then try to back it up. Check that VMWare Tools are installed and running, consolidate the VM, check that you have enough space in the datastore and also in the virtual disk. Namely, fix whatever is wrong and try again.

That error has nothing to do with XSIBackup, it's a generic VM error.

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